FAQ

Shipping

How long does delivery take?
Most US orders arrive within 4 to 7 business days. You will get tracking by email as soon as your order ships.

How much is shipping?
Shipping is free on all US orders over $50. Orders under $50 show the shipping cost at checkout.

Where do you ship from?
We ship to customers across the United States.

Returns

What is your return policy?
You have 15 days from delivery to return an item that is unused and in its original packaging. See our Shipping & Returns page for full details.

How do I start a return?
Email support@sassysetup.com with your order number and we will guide you through it.

Orders

Can I change or cancel my order?
If your order has not shipped yet, contact us as soon as possible and we will do our best to help.

How do I track my order?
Once your order ships, you will receive a tracking link by email.